Left Click

Thinking about opening a new Google Ads account?

The short answer is no, and it is worth two minutes of your time to understand why. Creating a new account after a suspension is the specific conduct Google's circumventing systems policy names, which is how one recoverable account becomes several unrecoverable ones.

No cost. A straight answer within one business day on whether the original account can come back.

Why the shortcut closes the door

Four things a new account does that the old one did not.

  1. 01

    It is the named conduct

    Google's circumventing systems policy lists, as prohibited: after a previous suspension decision, attempting to use the Google Ads system again by creating new accounts to re-enter the system. It is not an interpretation or a grey area. It is the example in the policy text.

  2. 02

    It pulls in accounts you were not thinking about

    Google states that related accounts may be suspended, including those sharing an email address, a payment method, or a manager account. A new account opened on the same card reaches the old one, and sometimes reaches accounts belonging to other businesses you manage.

  3. 03

    A different email does not separate them

    Google's own best practice for this policy is to avoid creating a number of accounts in a short period, including by using different email addresses to open them. The email is not what links accounts, and it never was.

  4. 04

    It changes what you are arguing about

    A first suspension is often about something specific and fixable. Once a second account exists, the argument becomes about evasion, which is materially harder to answer and sits under an egregious policy.

If you have already created one, there is still a route. It is just longer.

Get it reviewed

How this works

The process we go through

01

The questionnaire

Six questions about the notice and what changed in the business before it arrived. Answered within one business day with a read on the likely cause and whether it is worth pursuing.

02

Account access

If it is worth pursuing, read-only access to the account and a look at the site. The real cause is rarely the one the advertiser expects, and it is not visible from outside.

03

Root cause and remediation

What actually triggered it, what has to change on the account and the site before an appeal can succeed, and the evidence to submit alongside it.

04

The appeal

Drafted and submitted once the account is genuinely ready for re-review, then managed through to the decision.

Get it reviewed

Six questions. A straight answer on whether it comes back.

The notice you received and what changed in the business before it arrived are usually enough to identify the cause. No account access needed to answer these, and you get a reply within one business day.

The cause is usually a change, not a campaign.

Including any opened after the first suspension. This decides how many appeals are involved.

A reply within one business day, from me. No cost, no obligation, and if it isn't worth pursuing you'll be told that plainly.

Prefer email? rob@leftclick.co.nz

Rob Kramers, Left Click
Rob KramersLeft Click

Nineteen years in search marketing. Eight of them running my own agency, sold in 2021. Four years managing seven-figure United States advertising accounts in consumer credit, a category Google scrutinises hardest.

In that industry, compliance, suspensions, disapprovals and verification reviews are a frequent occurrence and a condition of operating.

You deal with me directly, from the first reply through to the decision.

In search marketing, in-house, agency and freelance
19 years
In regulated categories, where policy review is routine
9 years
Same time zone, one person, no account managers
NZ & AU

Questions

Questions and answers.

Can you guarantee reinstatement?

No. Google decides. What can be committed to is an honest read on whether the case is arguable, a correctly identified root cause, and an appeal built around the actual detection rather than around fairness.

So what is the actual route back?

Through the account you already have. Google's stated guidance is that connected suspensions need to be successfully reinstated through the appeal process, and that advertisers should reinstate suspended accounts before attempting to create new ones. The path forward runs backwards, which is unwelcome but is a path.

I have already created one. Is it over?

No, but you now have two cases rather than one, and the second one is about evasion. That is harder and it is not hopeless. What it needs is an honest account of what happened and why, submitted for each account separately, rather than an attempt to keep the new one quiet.

What if a family member or my accountant opens it?

The same problem with an extra one attached. Accounts are linked by payment method and manager account as well as by identity, and an appeal that later has to explain an account opened in someone else's name to continue advertising is a worse position than the one you are in now.

Can I just use a different business entity?

If the entity is genuinely a different business with its own operations, its own site and its own payment arrangements, that is a different situation. If it exists to carry the same advertising past a suspension, Google's policy addresses that directly, and the connection is usually visible.

How long do I have to appeal the original account?

Google states that all advertisers have at least six months from the date of suspension. That is the outer limit rather than a plan. Reconstructing what changed becomes harder the longer it is left, and if identity verification is required before you can appeal, the three-attempt limit can close the route much sooner.